Shipping Policy

We currently offer delivery across mainland UK. If you’re ordering from Northern Ireland, the Scottish Highlands & Islands, or other surcharge postcodes, please contact us before ordering to confirm availability and any additional charges.

Most orders are delivered within 3–5 working days of dispatch. Made-to-order or custom items may take longer — this will be confirmed on the product page or at checkout.

Delivery dates provided are estimates and not guaranteed. While we work hard to meet these timeframes, delays with couriers or during high-demand periods (e.g. sales) can occasionally occur. We’ll notify you by email if there’s a significant change to your expected delivery date.

We offer free delivery to most UK mainland postcodes. Any exceptions or surcharge areas will be clearly stated at checkout before you complete your order.

Once your order has been dispatched, you’ll receive a confirmation email with tracking details (where available) so you can follow your delivery.

If a delivery date has been arranged and you’re not available to receive it, a redelivery fee may apply to cover the cost of the next attempt. Please ensure someone is available at the delivery address, or contact us in advance to rearrange.

Please inspect your item as soon as it arrives. If anything is damaged, faulty, or incorrect, contact us within 48 hours of delivery (see our Refund and Returns Policy for full details) so we can arrange a replacement, repair, or refund quickly.

Questions about your delivery? Reach out to us: